Outbound and Inbound Agent Text Messages

[WillieCubed]

As an agent, I should be able to send SMS messages to clients so I can communicate with them over text message.

Acceptance Criteria

• CBO agent is able to send text messages to a specified number to start a conversation
• CBO agent is able to send text messages in response to an ongoing conversation

Tasks

• Display messaging section in agent communications view
• [Internal] Set up a Twilio TaskRouter Workspace #85

Additional Info

Mockups TBD