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list_tickets API returns empty objects despite success status #13

@jenilv-icpl

Description

@jenilv-icpl

I'm using the following request to fetch tickets from Jira:

{
  "skip_workflow": true,
  "action": "list_tickets",
  "fields": [{ "key": "project", "value": "SNT" }],
  "app": "jira",
  "category": "cases"
}

The API responds with:

  • success: true
  • status: 200
  • Correct URL to Jira search endpoint

But the output contains only empty objects:

"output": [{}, {}, {}, {}, {}, {}, {}, {}, {}, {}]

✅ Expected Behavior:

Should return tickets with relevant fields like key, summary, status, etc.

🛠️ Possible Issues:

  • Missing output_fields in the request?
  • Field mapping misconfigured?
  • Permission or API token issue?

Please investigate and suggest a fix or enhancement.

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