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I guess they want to use familiar terminologies in payments domain. What I understood is - 'Human present' is for scenarios where user has explictly authorized this transaction vs 'Human not present' is where agent took decision based on pre-authorization from user. 'Human not present' is similar to how someone would put a 'limit order' trade. What is presented is a high level idea though. Lots of details have to be worked out |
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Typically in retail, there's a distinction made between 'card present' and 'card not present' checkout. 'Card present' would be when you buy something at the cash register with a physical card; 'card not present' is when you buy something online or by keying in your card number.
So the 'human present' label threw me. When I think 'human present' I think "in-person with a payment instrument" whereas you mean "a person is present in front of an LLM chatbot, but is almost certainly 'remote' / not physically near a brick-and-mortar merchant."
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