ERROR: loading file to the genome browser via remote tracks

[khdsudeep]

Hello,

I'm currently having trouble loading the HiChIP long-range data into the browser using the remote URL link published in PMID: 34822763. I’ve used this link successfully in the past with the older version of the browser, but it no longer seems to work.

Here’s the URL I’m trying to load:
https://epigenomegateway.wustl.edu/legacy/?genome=hg19&datahub=https://wangftp.wustl.edu/~dli/Claudia/LNCAP_freedman_ALL.json

Unfortunately, I’m receiving the following error:
503 Service Unavailable: No server is available to handle this request.

I also attempted to load the file through the "remote track" option using the same link, but I still get a "Data fetch failed" error—this happens on both the old and new versions of the browser.

Could you please help me troubleshoot?

Thank you so much in advance!

Sudeep

[lidaof]

Hi @khdsudeep you are right about this issue. The server has been running the legacy server has booting issues, we are working on fixing it, will update you once we get it back. Sorry for the trouble.
At the meantime I will trying to convert you hub to our latest format, we plan to retire the legacy services.