Skip to content

Suggestion: Improve "Order Processing Failed" #589

@DuncanBetts

Description

@DuncanBetts

The first step might be to add a default subject, including the order reference, here.

Aside that, it could recommend contacting Live Support.

Ideally, instead of showing this message, Live Support could automatically be connected (at least the first time this page loads) with a default message from the user; something like "Order OUY0RA did not succeed the first time." - so that agent knows to help this person. This behaviour could be dependent on the reason the transaction has failed.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions