Account Connections not showing on Contact if Company is Empty

[Justinaime]

Hi Scott,

Thanks so much for the PCF control. I have noticed that when a contact has an Account connection, it does not display on the Network View Pcf if the Company Name (parentcustomerid) field on Contact is empty.

Is there a way to always display the connection even if the Company Name (parentcustomerid) field is empty?

Thank you for your assistance.

Regards,

Justin

[scottdurow]

Definitely should be showing contacts if the parent company is not filled out! I'll look into this.

[Justinaime]

Hi Scott, Thank you so much for your prompt response. It was also a weird one and while troubleshooting, I picked that one up. Just to clarify: - When viewing Connections related to an Account, it shows properly and displays contacts linked to it. - When viewing the connections now from the said *contact*, it does not display the connection between the *contact *and the said *account*; when the parent company is not filled out. Hope there is clarity, if not please let me know. Thank you so much for your work and prompt assistance. Regards,

…

On Fri, Sep 25, 2020 at 1:47 AM Scott Durow ***@***.***> wrote: Definitely should be showing contacts if the parent company is not filled out! I'll look into this. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#9 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AQU3FRT3CBV5GJZB7MLI7ATSHPK73ANCNFSM4RQC77PQ> .

[PradeepPeriVenkata]

The below configuration at Defaultconfig.ts at contact level is causing an issue with a condition at line 261 at queueprocessor.ts

{
leftEntity: "account",
leftAttribute: "accountid",
rightEntity: "contact",
rightAttribute: "parentcustomerid",
},

failing condition-
if (
lookupValue &&
lookupValue.id &&
lookupValue.entityType &&
lookupValue.entityType == link.linkSettings.leftEntity
lookupValue.entityType == link.linkSettings.leftEntity this is failing and hence the node is not added as a link

i have made a intermin fix for me like below to work
if (
lookupValue &&
lookupValue.id &&
lookupValue.entityType &&
((lookupValue.entityType == link.linkSettings.leftEntity) || (lookupValue.entityType == "account" && link.linkSettings.leftEntity == "contact" ))
)
then it picks up the connections related to accounts also...then you dont need primarycustomer filled in
hope this helps!

[ciaomatteo]

@PradeepPeriVenkata : Thanks, this fix is working in my case.