diff --git a/docs/community-volunteer-roadmap.md b/docs/community-volunteer-roadmap.md new file mode 100644 index 0000000..938a4c9 --- /dev/null +++ b/docs/community-volunteer-roadmap.md @@ -0,0 +1,164 @@ +# Community Volunteer & Content Creator Roadmap + +## Vision +Establish a vibrant Syntax & Sips community program that attracts, supports, and retains volunteer contributors who grow the platform's reach and content catalog while reinforcing the brand voice. + +## Program Objectives +- Launch a public call for volunteer and internship collaborators focused on content, social storytelling, developer advocacy, and community support. +- Build a repeatable pipeline for recruiting, onboarding, mentoring, and retaining contributors. +- Gather continuous feedback through a Google Form to refine offerings, understand community needs, and surface potential leaders. + +## Timeline Overview +| Phase | Duration | Goals | +| --- | --- | --- | +| **Preparation** | Weeks 1-2 | Finalize role descriptions, design Google Form application, prepare onboarding materials, establish editorial calendar template. | +| **Recruitment** | Weeks 3-6 | Promote volunteer openings, collect applications, conduct screening interviews, run kickoff orientation. | +| **Activation** | Weeks 7-12 | Pair volunteers with mentors, publish first wave of content campaigns, launch feedback loop, gather analytics on reach. | +| **Sustain & Scale** | Ongoing | Track performance metrics, highlight top contributors, expand program to new roles (podcasts, events), iterate on processes. | + +## Core Volunteer & Internship Roles + +### 1. Social Media Storyteller +- **Mission:** Grow awareness by turning product updates, blog posts, and community highlights into compelling short-form narratives. +- **Key Responsibilities:** + - Draft platform-specific content for Instagram, X/Twitter, LinkedIn, and TikTok. + - Coordinate weekly content drops aligned with the editorial calendar. + - Collaborate with designers for visuals and motion assets. + - Monitor platform analytics, engage with community replies, report weekly insights. +- **Requirements:** + - Demonstrated experience creating social content (portfolio or handles required). + - Understanding of brand tone, storytelling, and platform best practices. + - Ability to commit 4-6 hours/week and respond within 24 hours on collaboration tools. +- **Success Metrics:** Audience growth, engagement rate, and click-through conversions to Syntax & Sips. + +### 2. Blog & Documentation Writer +- **Mission:** Expand the knowledge base with tutorials, product updates, and thought leadership pieces. +- **Key Responsibilities:** + - Pitch topics aligned with roadmap, SEO strategy, and community questions. + - Draft long-form articles in Markdown, incorporating visuals and code samples. + - Collaborate with editors for revisions; publish via CMS workflows. + - Update docs for features, ensuring Supabase and Next.js guides stay current. +- **Requirements:** + - Excellent written communication; prior tech writing or blogging experience. + - Familiarity with Next.js, Supabase, or modern web tooling. + - Ability to synthesize feedback quickly and meet bi-weekly deadlines. +- **Success Metrics:** Published articles per month, organic traffic uplift, reader feedback scores. + +### 3. Technical Tutorial Creator (Video/Streaming) +- **Mission:** Produce educational videos or livestreams that showcase Syntax & Sips features, integrations, and best practices. +- **Key Responsibilities:** + - Script tutorials, record high-quality video/audio, and edit for clarity. + - Host monthly livestreams with Q&A, featuring community projects or product demos. + - Coordinate with marketing for promotional snippets and cross-posting. +- **Requirements:** + - Comfortable on camera with clear presentation skills. + - Experience using screen capture and editing tools (OBS, Final Cut, DaVinci, etc.). + - Basic understanding of the platform’s stack to explain workflows accurately. +- **Success Metrics:** View count, watch time, live attendance, and post-event survey ratings. + +### 4. Community Moderator & Discord Host +- **Mission:** Maintain a safe, welcoming community space across Discord, forums, and events. +- **Key Responsibilities:** + - Welcome newcomers, answer FAQs, escalate product issues, and enforce guidelines. + - Organize weekly themed discussions or office hours with core team members. + - Document recurring questions to feed into knowledge base updates. + - Track sentiment and surface product feedback to the core team. +- **Requirements:** + - Prior moderation or community leadership experience. + - Strong empathy, conflict resolution, and communication skills. + - Availability to check channels daily and host at least two live sessions per month. +- **Success Metrics:** Community satisfaction (survey results), retention of active members, reduced response time for questions. + +### 5. Developer Advocate Intern +- **Mission:** Showcase integrations, build sample apps, and champion developer experience improvements. +- **Key Responsibilities:** + - Create demo repositories, starter kits, and code walkthroughs. + - Run mini-hackathons or code challenges highlighting Syntax & Sips APIs. + - Collect developer pain points and collaborate with product/engineering for fixes. + - Present monthly demos to the community and document release notes. +- **Requirements:** + - Intermediate experience with TypeScript, Next.js, and database-backed apps. + - Public speaking or workshop facilitation skills. + - Commitment of 8-10 hours/week for at least three months. +- **Success Metrics:** Number of sample projects shipped, workshop attendance, adoption of featured integrations. + +### 6. Design & Branding Collaborator +- **Mission:** Elevate the neobrutalist aesthetic across marketing collateral, social templates, and in-product visuals. +- **Key Responsibilities:** + - Design reusable social graphics, blog headers, and event assets. + - Partner with storytellers to ensure consistent branding across channels. + - Maintain component libraries (Figma) aligned with product UI. + - Conduct design feedback sessions with contributors to uphold brand quality. +- **Requirements:** + - Strong portfolio demonstrating bold visual design and systems thinking. + - Familiarity with Figma, Adobe CC, or similar tools. + - Ability to iterate quickly based on feedback and accessibility guidelines. +- **Success Metrics:** Asset adoption rate, brand consistency scores, community feedback on visuals. + +### 7. Partnership & Outreach Coordinator +- **Mission:** Forge collaborations with influencers, tech communities, and educational partners to broaden reach. +- **Key Responsibilities:** + - Identify potential partners, draft outreach sequences, and manage responses. + - Coordinate joint events, guest blog posts, or cross-promotions. + - Maintain CRM of partner status, deliverables, and results. + - Share monthly recap of partnership impact and recommendations. +- **Requirements:** + - Experience in community outreach, marketing, or business development. + - Excellent interpersonal and negotiation skills. + - Organized with ability to manage multiple partner timelines simultaneously. +- **Success Metrics:** Number of partnerships formed, referral traffic, co-created content volume. + +### 8. Feedback & Research Analyst +- **Mission:** Gather, analyze, and synthesize community insights to guide product and content decisions. +- **Key Responsibilities:** + - Own the Google Form pipeline: monitor submissions, tag themes, and summarize key takeaways. + - Conduct quarterly community surveys and occasional interviews. + - Build dashboards for sentiment, feature requests, and satisfaction metrics. + - Present findings during team retros and document action items. +- **Requirements:** + - Analytical skills with experience in survey design and data visualization. + - Familiarity with tools like Airtable, Notion, or Google Data Studio. + - Comfortable translating qualitative feedback into actionable recommendations. +- **Success Metrics:** Response rates, stakeholder adoption of insights, turnaround time for reporting. + +## Application & Google Form Workflow +1. Draft a Google Form capturing: + - Basic details (name, pronouns, location, time zone). + - Role(s) of interest and availability. + - Portfolio links (social handles, blog posts, GitHub, design portfolios). + - Short responses: "Why Syntax & Sips?", "How can you support the community?", "Share a memorable community experience." + - Optional demographic and accessibility needs to ensure inclusive support. +2. Embed or link the form in the Careers/Community page with a CTA button (e.g., "Apply to be a Community Contributor"). +3. Configure automatic email confirmation that includes next steps, timeline, and community code of conduct. +4. Route responses to a shared spreadsheet or Airtable for triaging and tagging. +5. Schedule bi-weekly review meetings to evaluate applicants and send status updates. + +## Onboarding & Enablement Plan +- **Orientation Session:** Host a live kickoff covering mission, values, brand tone, tooling (Notion, Slack, Supabase access), and communication expectations. +- **Role Playbooks:** Provide templates (e.g., social calendar, blog outlines, moderation scripts) and brand assets in a shared drive. +- **Mentorship:** Pair each volunteer with a core team buddy; hold weekly standups to unblock work and celebrate wins. +- **Tooling Access:** Set up necessary accounts (Figma, CMS, analytics dashboards) with clear usage guidelines. +- **Learning Path:** Offer optional workshops on storytelling, SEO, video production, or Supabase integration, recorded for asynchronous access. + +## Feedback & Retention Loops +- Collect quick pulse surveys after the first month and every quarter to gauge satisfaction and improvement areas. +- Highlight standout contributors on the website, newsletters, and social channels to recognize impact. +- Provide badges or XP boosts within Syntax & Sips to gamify participation and encourage consistency. +- Host monthly community town halls to share roadmap updates, celebrate milestones, and gather live feedback. +- Document lessons learned and adjust role descriptions, onboarding, and tooling accordingly. + +## Promotion Channels +- Publish volunteer call-to-action on the blog, Careers page, and community hub. +- Announce across social platforms, relevant Discord/Slack communities, Reddit, and partner newsletters. +- Encourage existing members to refer peers with a referral recognition program. +- Collaborate with Supabase, Next.js, and design communities to co-promote opportunities. + +## Success Metrics Dashboard +Track the following indicators monthly: +- Number of applications per role and conversion rate to active contributors. +- Content production volume (posts, videos, events) versus targets. +- Audience growth across channels and engagement benchmarks. +- Community satisfaction (CSAT), Net Promoter Score (NPS), and qualitative sentiment. +- Contributor retention (active volunteers after 3 and 6 months). + +By following this roadmap, Syntax & Sips can cultivate an engaged contributor base, deliver consistent content, and build a thriving community around the product launch.