After a few hours of debugging, uninstalling, reinstalling, and generally trying to get this code working, I've found the root cause of the problem:
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This repository requires TensorFlow 2.0.0+
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This repository also requires Python 3.7+
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TensorFlow 2.0.0+ only supports Python 3.6 and below.
Can someone provide some guidance on how to get TensorFlow working on a version of Python that isn't supported?