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56 changes: 24 additions & 32 deletions content/applications/sales/rental/service_products.rst
Original file line number Diff line number Diff line change
Expand Up @@ -38,36 +38,22 @@ Next, enable :guilabel:`Rental Transfers`. In the :guilabel:`Rent Online` sectio
App integration configuration
=============================

The following Odoo apps and configurations are required. The listed apps allow for workflow
efficiency and automation when creating a service product and rental order.
The following apps are essential for workflow efficiency and automation when creating a service
product and rental order:

Sales app settings
------------------
- **Sales** app: Enables the use of online payments and utilizes quotation templates within the
**Rental** app.
- **Sign** app: Allows for the upload and customization of different rental and service agreements.
These documents are used to facilitate the :guilabel:`Request Signature` feature.
- **Project** and **Planning** apps: Integrate with the Rental app to automatically match purchased
products and services with employees based on availability.

Install the **Sales** app. Navigate to :menuselection:`Sales app --> Configuration --> Settings`.
In the :guilabel:`Quotations & Orders` section, tick the :guilabel:`Online Signature`,
:guilabel:`Online Payment`, and :guilabel:`Quotation Templates` checkboxes.

In the :guilabel:`Default Template` field, click the :guilabel:`Quotation templates` to customize
the quotation templates to use.

Project app settings
--------------------

Install the **Project** app and enable :guilabel:`Project stages` and :guilabel:`Timesheets`. Refer
to the :doc:`Planning <../../services/planning>` page for more information.

Planning app settings
---------------------

Install the **Planning** app and configure employee shifts and roles. Refer to the :doc:`Project
management <../../services/planning>` for instructions on setting up your employees and shifts.

Sign app settings
-----------------

Install the **Sign** app. Refer to the :doc:`Sign <../../productivity/sign>` page for instructions
on uploading a rental agreement for the business to use.
.. seealso::
- :doc:`../sales/sales_quotations/quote_template`
- :doc:`../sales/sales_quotations/get_paid_to_validate`
- :doc:`../../services/project/project_management`
- :doc:`../../services/planning`
- :doc:`../../productivity/sign`

Rental services
===============
Expand Down Expand Up @@ -210,10 +196,6 @@ that require signatures. Service agreements detail the business relationship and
These agreements protect both the provider and the customer by creating clear, enforceable
guidelines.

.. note::
Requesting an electronic signature can be done at any stage of the order. This feature also
requires the **Sign** app.

If signatures are required, go to the **Rental** app and from the default :guilabel:`Rental Orders`
dashboard, select the desired rental order. Click the :icon:`fa-cog` :guilabel:`(Actions)` icon, and
click :guilabel:`Request Signature`.
Expand All @@ -237,6 +219,16 @@ process.
A link to the signature request will appear in the chatter of the rental order. The document is
accessible to the customer via the customer portal or email.

.. note::
Requesting an electronic signature can be done at any stage of the order. This feature requires
the **Sign** app. Typically, rental or service agreements are signed **after the rental order is
confirmed** to establish the responsibilities and terms for the parties involved.

.. important::
The :guilabel:`Request Signature` feature only allows the customer to sign the document through
their email or customer portal. The customer cannot sign the document through the user's **Sign**
app.

Signing a document from an email link
-------------------------------------

Expand Down