Add support for "Assign Technician on Followup" via Email #74
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Fixes #73
Not sure I like the implementation - I don't know of a way to check if the user you are assigning has permission to be assigned to a ticket. So, instead, I make sure the ticket has not been assigned to anyone and the follow-up did not come from the original requester.
Let me know if there are any changes I need to make. Thanks for the great plugin!